This Privacy Policy explains how Relentlex (“we”, “us”) processes information when you use our website and app, including the invite request (“waitlist”), account features, cloud Sync, billing, and AI analytics.
- Email address (stored encrypted on our server)
- Confirmation / unsubscribe token
- Timestamps (requested / confirmed)
- Abuse-prevention signals (hashed IP address, shortened user agent)
- Account email and password hash (if you create an account)
- Your journal data (trades, setups, notes, instrument settings), if Sync is enabled
- Stripe customer/subscription identifiers and status
- We do not store full payment card details on our servers
- Your chat messages
- Relevant analytics context derived from your journal (to answer your question)
- Basic usage signals (e.g., page views) and technical information (e.g., device/browser)
- Security logs for abuse prevention
- Send a confirmation email (double opt-in) and verify you control the email address
- Send an invite code when access opens
- Prevent abuse (rate limiting and fraud prevention)
- Consent (you check the box and confirm via email)
- Legitimate interests (security and abuse prevention)
- Compliance with legal obligations (where required)
- Unconfirmed invite requests are automatically deleted after 30 days.
- Confirmed invite requests are kept until you unsubscribe or until the invite process is completed.
- Rate-limit records are stored in hashed form and expire automatically (up to ~2 days).
Use the unsubscribe link in the confirmation email. If you lost the email, you can submit a new invite request to receive a fresh confirmation link.
| Category | Purpose | Retention | Sold/shared? |
|---|---|---|---|
| Identifiers (email) | Send confirmation + invite code | Until unsubscribe / invite completion | No |
| Online identifiers (hashed IP, user agent) | Security and abuse prevention | Expires automatically (up to ~2 days) | No |
We do not sell your personal information. We do not share personal information for cross-context behavioral advertising.
We use vetted service providers to host the app, store data, deliver emails, process payments, and provide AI functionality. These providers process data on our behalf under their terms and (where offered) data processing agreements.
- Hosting & delivery: Vercel
- Database hosting: MongoDB (Atlas)
- Email delivery: Resend
- Payments/subscriptions: Stripe
- AI processing (when you use AI analytics): OpenAI
Depending on where you are located and where our providers operate, your information may be processed in countries outside your jurisdiction. Where required, transfers are made using appropriate safeguards.
We use essential cookies or similar technologies to keep you signed in and to operate the app securely. We may use privacy-friendly analytics to understand basic usage of the website.
Website analytics are provided by Vercel Web Analytics. It is designed to work without third-party cookies.
Note: requirements for analytics consent vary by jurisdiction. If you operate in the EU/UK, confirm whether you need a cookie/consent banner for your specific setup.
We implement reasonable technical and organizational measures to protect information (e.g., access controls, HTTPS, encrypted storage for waitlist emails, and abuse-prevention rate limits). No system is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object or restrict certain processing.
If you are in the EU/UK, you may also have the right to withdraw consent at any time (without affecting processing already performed) and to lodge a complaint with your supervisory authority.
We do not make decisions based solely on automated processing that produce legal or similarly significant effects about you.
If you are a California resident and applicable law applies, you may have rights to know, delete, correct, and opt out of the sale/sharing of personal information. We do not sell or share personal information for targeted advertising as described above.
Use the unsubscribe link in your waitlist email to remove your invite request. For other requests, contact us using the privacy contact above. We may need to verify your request before acting on it.
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date.